1. A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes. What should the project manager have done at the start of the project to prevent this resistance?

2. A team has different ideas on how to address a feature of a product under construction and; although the sprint began two days ago, they have still not reached a consensus. What should the project manager do?

3. A group has been working together for one month. During daily meetings a team member continues to express issues in completing their tasks.
What should the project manager do?

4. A client verbally approves the project management plan. What should the project manager do first?

5. A project manager completes a project management plan for a global project due in 12 months. When two team members leave the project, what should the project manager do?